Terms of service

Terms and Conditions of Sale

These conditions govern the relationship between Lathrio and the customer for every purchase made through this online store, under applicable Spanish and European law.

1. The seller

Raúl Fernández González, NIF 71963732K, Avda. Cardenal Cisneros 30, 34004 Palencia, Spain, trading as Lathrio. Contact: raulkeepworking@gmail.com. Language of the contract: English.

2. Products and prices

Prices are shown in US dollars. Depending on your delivery country, import duties or local taxes may apply; they are determined and collected by your local authorities and are not included in the price. We may change prices at any time, but changes never affect orders already confirmed.

3. Placing an order

By placing an order you confirm that you are at least 18 years old and that you accept these conditions in full. The contract is formed when we send you the order confirmation by email.

4. Payment

We accept the payment methods offered at checkout, including credit and debit cards. All payments are processed securely over an encrypted connection. We never store your card details.

5. Shipping and delivery

Shipping is free within the United States, with an estimated delivery of 2–5 business days from dispatch. See our Shipping Policy for the detail.

6. Right of withdrawal

You have 14 calendar days from receipt to withdraw from the contract, under Royal Legislative Decree 1/2007. See our Returns and Refunds policy.

7. Legal warranty

All products carry the two-year legal conformity warranty under Royal Legislative Decree 1/2007. We also offer a 30-day satisfaction guarantee.

8. Intended use and safety

The Lathrio dispenser is an empty, refillable container for personal care liquids such as shampoo, conditioner, body wash, lotion and serum. It is not a food or drink container and must not be used to store medicines or anything intended to be swallowed.

Do not fill the bottles with flammable or corrosive liquids — acetone, nail polish remover, alcohol-based solvents, hydrogen peroxide or household cleaners — as they can damage the plastic and the pump mechanism and will void the guarantee.

The bottles are PET and the outer tube is ABS. Wash by hand with warm water and a little mild soap, then let the parts dry with the caps off. They are not dishwasher safe and must not be microwaved, boiled or left in direct sunlight or in a hot car.

Keep the product out of reach of small children: the bottles, caps and pump heads are small parts. Use the labels supplied so that every bottle clearly states what is inside, and rinse and dry a bottle before putting a different product in it.

Each bottle holds 30 ml, below the 100 ml limit for liquids in cabin baggage, but the final decision at a security checkpoint always belongs to the security staff. Check the rules of your airline and airport before you travel.

9. Applicable law and jurisdiction

These conditions are governed by Spanish law. For the resolution of any dispute, the competent court is that of the consumer's domicile, under Royal Legislative Decree 1/2007.

10. Online dispute resolution

Under Regulation (EU) 524/2013 you can use the European online dispute resolution platform: https://ec.europa.eu/consumers/odr